Frequently Asked Questions
Everything you need to know about your Enrico Eyewear experience.
How do I know if the frames will fit my face?
Each product page includes detailed measurements (lens width, bridge width, and temple length). We also offer a virtual try-on feature on selected models to help you find the perfect match for your face shape.
Can I order prescription lenses with my Enrico frames?
Yes, we offer high-quality prescription lens fitting for most of our frames. Simply upload your valid prescription during the checkout process or email it to our support team within 24 hours of placing your order.
How long does shipping take?
Standard shipping typically takes 3-5 business days. If you have ordered custom prescription lenses, please allow an additional 5-7 business days for processing and quality control.
What is your return policy?
We offer a 14-day hassle-free return policy for all non-prescription eyewear in original condition. Please note that custom-made prescription lenses are non-refundable, but we do offer a fit-and-vision guarantee.
Do your sunglasses provide UV protection?
Absolutely. All Enrico Eyewear sunglasses come with 100% UVA and UVB protection to ensure your eyes are shielded from harmful rays while maintaining a stylish look.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer flexible 'Buy Now, Pay Later' options through our financing partners.